Support

Need help with Steel & Sovereigns? Email frank@beginagaindigital.com and tell us what happened. If it's about a lesson, the lesson's name helps.

Requirements

An iPhone with iOS 16.4 or later.

Common questions

How do I restore my purchase?

Make sure you're signed in to the App Store with the same Apple ID you used to subscribe. Open the app, go to the plan screen, and tap Restore. On a new iPhone, go through the short setup first and the plan screen comes up at the end.

How do I cancel my subscription?

Open Settings on your iPhone, tap your name, then tap Subscriptions and choose Steel & Sovereigns. Cancel at least 24 hours before the trial or the current period ends to avoid the next charge. You keep access until the end of the period you've paid for.

Can I get a refund?

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. We can't issue them ourselves.

I can't hear the narration.

Check the silent switch (or Action button) on the side of your iPhone. When the phone is on silent, the narration is muted too. Turn silent mode off and check the volume.

Is my progress backed up?

Your progress is stored only on your iPhone, and there's no account, so it isn't synced between devices. Deleting the app deletes your progress. See the privacy policy.

I found a mistake in a lesson.

Please email us with the lesson's name and what's wrong. We check every lesson against sources and fix errors in updates.